Information we receive
We may receive information you provide when contacting us, including your name, company, email address, telephone number, enquiry details and the names of documents you choose to reference or provide.
How Valerex Aviation handles personal information submitted through this website.
Effective 29 July 2026We may receive information you provide when contacting us, including your name, company, email address, telephone number, enquiry details and the names of documents you choose to reference or provide.
We use information to respond to enquiries, assess aviation requirements, coordinate requested services, maintain business records, protect the website and comply with applicable legal obligations.
Where necessary for an agreed requirement, information may be shared with relevant Valerex personnel and appropriately selected professional or technical service providers. Aviation engagements can involve participants in multiple jurisdictions. We limit sharing to what is reasonably necessary for the stated purpose.
We retain information only for as long as reasonably required for the enquiry, business relationship, legal obligation or legitimate record-keeping purpose. Reasonable organisational and technical safeguards are used, but no internet transmission is completely risk-free.
You may ask us to access, correct or delete personal information, subject to applicable law and legitimate retention requirements. You may also object to or restrict certain processing where the law provides that right.
Privacy questions and requests may be sent to john@valerexaviation.com. Please do not send sensitive aircraft, financial, identity or transaction documents until an appropriate secure exchange method has been agreed.